WE’D LOVE TO HEAR FROM YOU
Your peace-of-mind is important to us. Our Customer Care team is available to answer any questions, comments or concerns regarding ORIJEN foods and treats via one of the ways listed below.
Review our FAQ page for comprehensive answers to Pet Lovers most frequently asked questions.
Chat with our Customer Care team for information and advice.
Toll free within North America
Monday - Friday: 7:00 a.m. - 5:00 p.m. MST
Saturday: 8:00 a.m. - 5:00 p.m. MST
We'll be in touch within one business day.
Call ORIJEN Customer Service
ORIJEN Customer Service can be reached Monday - Friday 7:00 a.m. - 5:00 p.m. and Saturday 8:00 a.m. - 5:00 p.m. MST (UTC -6)
Toll Free (within North America) - 1-877-939-0006
We look forward to speaking with you and love receiving feedback from our customers!
Thank you for your submission
Thank you for contacting Customer Care at Champion Petfoods. Due to PetSmart’s recent acquisition of Chewy.com, Pet Lovers are connecting with us more than normal and we are experiencing a higher volume of emails.
Your questions and feedback are important to us. We are committed to responding to your email within 4 business days.
In the meantime, our FAQ sections on our website contain comprehensive answers to many questions. If you are a Chewy.com customer and need to find food for your dog or cat, our Where to Buy pages can help you find ORIJEN in store and online.
Thank you for your patience. We look forward to connecting with you shortly.